You are...:
... positive of mind and have a logical approach to solving problems. Besides that, you are a fast learner, detail oriented, excellent communicator and can smile on the phone. You are flexible and multitasking. You are fluent in Italian and English both verbally and in writing (Additional language skills would be advantageous.).
Experience:
You have proven experience from the customer service environment
Good level of knowledge working with Microsoft programs
Problem solving, Navision, SAP, Zendesk