Data Analyst for Risk Management

We are looking for a Data Analyst to join our Credit Risk & Collection team and help shape cutting-edge risk and collection solutions for the Deutsche Telekom Group and external clients.

In this role, you will work at the intersection of business and IT, managing significant credit risk exposure, developing sophisticated rule-based decision systems, and contributing to the expansion of shared risk services across international markets. We offer an exciting and dynamic work environment between IT and business experts where you can develop your skills and contribute to the optimization of our processes. You will be a part of an international team with locations in Kosice (Slovakia) and Bonn (Germany).

What will be your key responsibilities:

  • Creating and maintaining Business Rule Sets for steering Credit Risk & Collection Management processes: Develop, document, and update rule sets (sophisticated configuration) to establish the most profitable balance between risk and sales potential for our clients.
  • Implementing and configuring RiskShield: Customize and configure RiskShield software according to the specific needs of the company.
  • Testing and validating: Conduct tests and validations of the implemented rules to ensure their effectiveness and accuracy.
  • Continuous improvement: Ongoing optimization and updating of rule sets based on new insights and changing business needs.
  • Collaborating with departments: Work closely with various internal departments such as IT, Credit Risk & Fraud Management, Collection Management or Sales to ensure that rule sets align with company goals and regulatory requirements.
  • Analyzing Business Data: Investigate and analyze transaction data to identify patterns and trends that inform rule development.
  • Training and support: Further along, train employees and provide support in the application of rule sets and the use of RiskShield.

What experience should you have:

Education: 
• Preferably a bachelor’s/master’s degree in the fields of Computer Science, Data Science, Information Systems, Business Process Mgmt, or a related field with working experience
• Alternatively, at least three years of professional experience in the mentioned fields

Experience:
• You are eager to learn or already have specific experience/understanding of business processes regarding Credit Risk & Fraud Prevention (e.g. eCommerce, Telecommunications, …) incl. regulatory requirements.
• You have an interest in gaining technical knowledge regarding risk scenarios (Credit Risk & Fraud) in eCommerce.
• You have analytical skills and want to gain further technical understanding
• You have experience in data handling.
• Experience working efficiently in interdisciplinary teams is a plus.
• An interest in machine learning is a plus.

Languages:
• English - advanced (C1, no certificate necessary)

Skills:
• Computational Thinking: Fast learner and thinker
• Critical Thinking: Ability to think critically and make well-informed decisions based on data interpretation and business requirements as well as willingness to challenge theories (even your own) and deep dive into processes to understand and interpret raw and processed data
• Problem-Solving Skills: Ability to identify complex patterns using data and deep process understanding
• Technical Skills: Experience with database queries and structures (e.g., SQL), knowledge of scripting languages (e.g., R and Python) and familiarity with the M365 suite
• Analytical Skills: Analytical abilities/capabilities to interpret complex data and translate it into actionable process optimization (e.g. rule sets or IT demands) are advantageous.
• Teamwork: Capability to work effectively in a cross-functional team and collaborate with various department
• Communication Skills: Straightforward, good communication skills, both written and verbal, especially acting as an intermediary between technical and non-technical stakeholders
• Visualization Skills: Ability to effectively present complex information
• Effective Time Management: Ability to plan and ensure that tasks are completed on time

Job applications must be in English

What do you get in return:

  • Annual bonus
  • Fully paid meal vouchers
  • Mobile phone also for private use
  • Discounts for selected Telekom products
  • Supplementary pension saving contribution
  • Cafeteria system of benefits/Multisport card
  • Sick days
  • Sports club & Health days
  • Teambuildings, summer & Christmas party
  • Opportunities for career growth
  • Referral program
  • Flexible working time
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