Delivery Lead

Role Context: The Delivery Lead will oversee delivery quality and governance across a Salesforce-focused organization (approx. 30 people). The division includes different engagement types, including large projects where Actum mainly provides staffing capacity without active delivery management — those engagements are not the primary scope for this role. The role focuses on engagements where Actum actively owns delivery quality, project governance, and client outcomes.

Main Purpose of the Role: The Delivery Lead is responsible for ensuring:

• Consistent, high-quality delivery and client satisfaction across Salesforce engagements
• Strong delivery governance for both project delivery and managed services/support
• Active delivery and solution contribution during pre-sales
• Continuous development of team skills and capabilities across Salesforce clouds
• Projects range from SMB to Enterprise and span Europe and the USA.

• Candidate Profile (Must-have):
• Strong hands-on experience delivering Salesforce projects across multiple clouds: Sales, Service, Experience, Marketing, Platform (and similar)
• Proven leadership experience in a Salesforce consultancy/agency environment
• Solid understanding of managed services/support delivery models
• Ability to translate business needs into scalable Salesforce solutions
• Experience supporting pre-sales activities: scoping, estimates, delivery approach, solution validation
• Strong people development mindset; ability to grow consultant skills and maturity
• Excellent client-facing communication and stakeholder management skills
• English is mandatory
• Czech and/or German is a plus
• Location: Czech Republic

• The role offers:
• Flexible working hours
• Opportunity for professional growth and skill development
• Access to training and certifications
• Vacation beyond the legal standard
• Contribution to meal and sports activities
• Support for work-life balance