Field Service Engineer - Europe

Our client is a renowned leader in developing and manufacturing precision melt stream components for extrusion and pelletizing processes. The company is currently on the lookout for a Field Service Engineer (m/w/d) whose expertise will be instrumental across various European locations and occasionally on a global scale.

The Field Service Engineer role is pivotal, encompassing a spectrum of responsibilities, including providing top-tier technical support, maintenance, and troubleshooting for cutting-edge polymer processing equipment. We are seeking candidates with a robust technical background and a commitment to delivering exceptional customer service.

This position is more than a job; it is a journey into a dynamic work culture that values problem-solving and innovation. As a part of our team, you'll be engaging in work that challenges and invigorates, offering you the opportunity to be at the vanguard of the industry. For those fueled by a passion for overcoming engineering challenges and devising innovative solutions, this role represents a matchless opportunity to elevate your career. Join our client in shaping the future of polymer processing technology.

What will be your key responsibilities:

  • Commissioning, repair and maintenance of smaller systems or system components worldwide at the customer's site
  • Commissioning of systems or system components worldwide at the customer's premises, including training of customer personnel
  • Supporting the customer company until the system is adjusted to satisfaction and can be handed over in working order
  • Regular maintenance in accordance with framework agreements
  • Carrying out repairs at the plant
  • Support of experienced colleagues
  • Supporting technical support during non-travel times

What experience should you have:

  • Solid technical foundation with training in electronics, mechatronics, plastics molding, or similar fields.
  • Strong understanding of technical principles, practical skills, and attention to detail.
  • Hands-on vocational experience or advanced skills through further professional development or academic studies.
  • Relevant professional experience in a comparable working environment
  • Ideally, experience with plastic processing systems or components
  • Service and sales affinity
  • Independent way of working and solution-oriented thinking
  • Experience in the field of MSR technology
  • Ability to read circuit diagrams (including P&I)
  • Good organization of work processes, even under deadline pressure
  • Independent way of working and solution-oriented thinking
  • Good knowledge of English
  • Willingness to travel internationally frequentlyEurope-wide and occasionally worldwide
  • Assertiveness and ability to deal with conflict
  • Ability to work in a team 
  • Proficiency in critical tools such as Microsoft Office
  • Valid driver's license

What do you get in return:

  • Dynamic, international working environment
  • Competitive salary package
  • Indefinite working contract after a 6-month probation period
  • 30 holidays
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