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Hosting Engineer (A927)

Our client is a leading global supplier of automotive interiors, offering a comprehensive portfolio of solutions including cockpits, instrument panels, door panels, center consoles, smart surfaces, and integrated passive safety systems. The company builds on a strong culture of innovation and operates modern development centers in Europe, China, and the USA. Thanks to continuous growth, it represents an ideal environment for developers, test engineers, and R&D specialists focused on automotive interiors and safety.

We are looking for a skilled Hosting Engineer to join our team and ensure the reliable delivery of computing services across the EUSA region. This role requires strong technical expertise in server, storage, backup, virtualization, and public cloud technologies, with a focus on stability, security, and customer satisfaction.

What will be your key responsibilities:

  • Deliver computing services across the EUSA region, covering hundreds of operating systems, backup objectives, and central hosting technologies across multiple locations (public cloud, leased datacenters, and self-owned datacenters)
  • Ensure service operation delivery, including incident management and service request fulfillment, within defined SLAs
  • Manage projects to meet required timelines and quality standards; identify, break down, track, and report project tasks
  • Support all phases of the service delivery life cycle, including customer communication, handling escalations, audit response, procurement-to-payment process, and vendor management
  • Actively explore and drive improvements in service quality, efficiency, and automation
  • Demonstrate hands-on technical expertise, identify knowledge gaps, and work to remediate them
  • Support continuous improvement (CI), innovation, and compliance with positive team culture values (open-mindedness, transparency, results-driven, cooperation, continuous learning, and embracing change)

What experience should you have:

  • Bachelor’s Degree in Computer Science or Information Technology
  • Minimum of 3 years’ experience in hosting service delivery, focusing on stability, security, and customer satisfaction
  • Strong knowledge of server, storage, and backup hardware management (installation, setup, maintenance, troubleshooting)
  • Proficient in virtualization solutions (VMware, OpenStack)
  • Skilled in operating systems such as Windows Server and Linux
  • Proficient in backup systems, especially Commvault
  • Experience with public IaaS usage and management, particularly Alibaba Cloud (resource management, accounts, permissions, cost, and compliance)
  • Broad understanding of central computing services (datacenters, bastion servers, monitoring, security) and their interdependencies
  • Knowledge of databases (MsSQL, MySQL, Redis) is a plus
  • Experience with ITIL-aligned service setup and catalogue management
  • Certifications from HP, Dell, Microsoft, Red Hat, Suse, ITIL, etc. are preferred
  • Excellent communication skills; proficiency in English required, Chinese is a plus
  • Willingness to work on-call and overtime as required
  • Ability to collaborate and lead across teams in different time zones and regions

What do you get in return:

  • Flexible working hours
  • Hybrid work model
  • Team-buildings and social events throughout the year
  • Welcome package
Mám zájem o tuto pozici

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