Key Account Manager - Utility

Key responsibilities

• Build and execute a strategic account plan with clear priorities for revenue growth, margin, and customer satisfaction.

• Orchestrate relationship governance: regular QBR/Steering, roadmaps, joint initiatives, and business reviews.

• Identify and develop cross‑sell and upsell opportunities across the portfolio; coordinate presales/delivery resources as needed.

• Evolve framework agreements/MSA with focus on quality, scope, and sustainability of the partnership (formulated sensitively without quoting figures).

• Proactively discover client needs (regulation, investment programs, digitalization, data/AI, security) and translate them into concrete commercial initiatives.

• Collaborate with delivery teams on expectations (SLA, change control, risks) and smooth handovers; commercial accountability remains with you.

• Lead forecast & pipeline in SAP (CRM) with high data quality and realistic predictions.

• Build credibility and long‑term relationships at C‑suite / senior stakeholder level (professional representation at relevant meetings and events).

• Proven strategic account management experience (enterprise, long cycles, multi‑stakeholder).

• Ability to lead C‑level relationships and negotiations; credible advisory partner.

• Strong commercial acumen, P&L awareness, pricing/margin management; mastery of account planning.

• Czech fluent and English professional working proficiency.

• Medior level: smart, structured, curious, with a growth mindset.

• Experience with CRM (SAP); solid forecast discipline and data hygiene.

Nice‑to‑have

• Understanding of energy/utility landscape (regulation, market models, investment cycle) and strong network in the ecosystem.

• Background working with consulting firms / integrators.

What's in it for you:

Inspirational environment: Work on complex international projects using agile methodologies. An informal working environment with innovative colleagues

Flexible work environment: Hybrid working to blend home working for focus and office working for collaboration and co-creation

Vacation and time off: Guaranteed 5 weeks of vacation

Education: Personal growth and challenging work with endless possibilities. Training, conference attendance, e-learning programs, mentoring

Remuneration: A salary tailored to your qualities and experience

Additional employee perks: Discounts with business partners, participation in team building, diversity food days, meetups, and knowledge snacks, and arrangement of a MultiSport card

Seamless mobile communication: Discounted T-Mobile Family tariffs for family members