We are an exceptional team of individuals, forming the dream team that thrives on hard work, enjoyment, and accomplishing tasks. Our collective diverse skills, experiences, and backgrounds create a dynamic and creative force. Whether it's brainstorming ideas, solving intricate problems, or facing crew challenges, we are always up for the task.
As a Senior Application Administrator, you are the ultimate problem-solver. Your responsibilities range from overseeing critical software deployments and managing advanced configurations to troubleshooting complex issues. Possessing a profound understanding of the organization's infrastructure, you optimize application performance and enhance user experiences. Your expertise extends to providing guidance and mentorship to other administrators, ensuring the application landscape is in top shape. In essence, you are the guardian of applications, utilizing your skills to maintain stability, efficiency, and smooth operation.
The primary purpose of this role is to ensure a high-quality end-to-end service operation based on the application level.
You will be responsible for the key applications for our customers.
You will:
- Plan, control, and deliver complete application-based request - fulfillment
- Perform installations of new application versions on classic servers or in the cloud (AWS/Azure/GCP/FCI...)
- Develop pipelines/templates for application usage
- Prepare/configure new environments for applications
- Manage application pods to ensure cloud-readiness
- Troubleshoot technical issues on systems/applications
- Act as an operative interface among Service Delivery Management, Customer, Development, Vendors, and other delivery units
- Check, execute, solve, and create tickets
- Automate repetitive processes/tasks
We want you to:
- Coordinate incident, problem, change, escalation management, and operational documentation
- Independently execute standard tickets to provide service according to KPIs
- Support Junior Administrators to enhance their knowledge
- Coordinate customer-requested and/or technical changes during the service lifecycle
- Work with agile tools on a daily basis
- Progress in your career and gain new DevOps/SRE-oriented skills
- Preferably hold a Technical High school degree
-Have 2+ years of experience in a similar position
- Possess a technical overview in OS, especially Linux experience
- Have real experience with Network, Storage, Backup, Databases, Middleware, Cloud-based architecture, and Kubernetes
- Have basic scripting knowledge (any scripting language)
- Have knowledge of 3-layer architecture
- Speak English at least at the B1 level (intermediate)
We believe in a balance between work and personal life. Our attractive and extensive work-life balance portfolio guarantees lasting motivation for employees, promoting physical and mental well-being, and contributing to a positive work environment. With the aim of providing more freedom in reconciling work, career growth, private life, and individual lifestyle, we offer our employees over 25 different benefits to improve their personal and professional life in areas such as:
- Financial benefits
- Learning and development-focused benefits
- Health and sport-focused benefits
- Family and work-life balance-focused benefits
- Other benefits
IT match
Hybrid
Dohodou
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Eleveo
Nam. osloboditeľov 3B, Košice
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ABOUT ELEVEOEleveo provides a platform that supports Contact Centers around the globe. Above all, it it supports them in recording, evaluating, and improving their services based on self-evaluation…
