PTP Process Manager

•  Analysis of processes and identification of optimization opportunities in the PTP area
• Propose and implement changes in processes according to valid standards/templates
• Implementation of workflows
• Drive development of concepts as basis for the realisation of IT improvements
• Implementation and monitoring of Key Performance Indicators (KPI); ensure clarification and agreement on Service Level Agreements (SLA)
  
• Optimization of organisational aspects – task assignment to team members, coordination of activities, ensuring customer cooperation
  
• Act as responsible person for dedicated customer for assigned processes
• Drive of roll-in projects to integrate further PTP functions into the SSC
• Development of process documentation and training materials; conduction of in-house?trainings for staff
• Drive and coordinate roll out of standardization (One ERP) projects for assigned customers and activities
  
• Provide incident management and implement measures for future prevention
• Provide status reports to stakeholders and the Board on a national and international basis
• Participate actively in the digitalization community, drive digitalization topics
• Manage customer and internal communication, provide an interface between process and operational topics to ensure proper communication between different teams
  
• Other ad hoc tasks based on manager/customer requirements

• Education: University degree (Bachelor or Master) in Economy/Accounting or Information Technology
  
• Experience: 3+ years of experience in process/project management or in the financial environment
  
• Practical experience in the design and implementation of process improvement
  
• Technical know-how on procurement, accounting and/or finance issues and corresponding processes
  
• Ideally experience with shared services
• Experience as project leader or project manager; experience in international projects
  
• Previous experience in consultancy and / or in the finance area of an industrial company is beneficial.
  
• Language knowledge: English fluent and German B1
• PC skills: Experience with SAP /Modules SD/FI)
• S/4 Hana - advantage
• MS Office (PowerPoint, Excel)
• Skills: Demonstrable presentation skills
• Strong communication skills
• Flexibility to travel nationally and internationally
• Corporate attitude and strong service behaviour

Personality requirements:

• Communicative and analytical approach
• Strong sense of responsibility
• Reliability and flexibility
• Strong communication skills
• Strong analytical skills
• High attitude towards quality
• Structured, accurate and independent work approach
• Ability to work under pressure
• Perseverance in dealing with open issues
• Willingness to work in an international environment / cultural sensitivity
• Technical education

• Annual bonus
• Fully paid meal vouchers
• Mobile phone also for private use
• Notebook
• Discounts for selected Telekom products
• Supplementary pension saving contribution
• Cafeteria system of benefits/Multisport card
• Sick days
• Sports club & Health days
• Teambuildings, summer & Christmas party
• Opportunities for career growth
• Referral program
• Flexible working time