PTP Process Manager Senior

• Identify gaps and deviations in existing processes/instructions and actively define and implement improvements in the PTP area
• Design the best possible solution vertically and horizontally across the company and present these changes on managerial as well as operational level
• Drive roll-in projects to integrate further PTP functions into the SSC for high end customers and complex activities/agendas
• Implement and monitor Key Performance Indicators (KPI); ensure clarification and agreement on Service Level Agreements (SLA)
• Optimize organizational aspects – task assignment to team members, coordination of activities, ensuring customer cooperation
• Develop process documentation and training material; conduct in-house-trainings for staff
• Perform risk management to minimize roll-in project risks
• Drive the change management related to a project/transition
• Provide status reports to stakeholders and the Board on a national and international basis; set up actions in case of deviance to keep quality on an expected level
• Drive and coordinate end to end roll out of standardization (One ERP) projects for high end customers and complex activities/agendas
• Provide incident management on complex issues and design measures for future prevention
  Act as responsible person for dedicated customer for assigned processes
• Manage customer and internal communication, provide an interface between process and operational topics to ensure proper communication between different teams
• Participate actively in the digitalization community, drive digitalization topics
• Provide consultancy and guidance in assigned processes, provide expertise on processes across PTP and process management tools and measures; mentor colleagues and ensure knowledge sharing within the team
• Work in an agile way and actively look for/design solutions
• Other ad hoc tasks based on manager/customer requirements 

• Education: University degree (Bachelor or Master) in Economy/Accounting or Information Technology
• Experience: 5+ years of experience in process/project management or in the financial environment
• Practical experience in the design and implementation of process improvements
• Technical know-how on procurement, accounting and/or finance issues and corresponding processes - due to allocation to a project in the procurement area,
• procurement knowledge preferred Ideally experience with shared services Experience as project leader or project manager;
• experience in international projects
• Previous experience in consultancy and / or in the finance area of an industrial company is beneficial.

Skills:

• Experience with SAP /Modules SD/FI) S/4 Hana - advantage
• MS Office (PowerPoint, Excel)
• Demonstrable presentation skills
• Strong communication skills
• Flexibility to travel nationally and internationally
• Corporate attitude and strong service behaviour

Personality requirements:

• Communicative and analytical approach
• Strong sense of responsibility
• Reliability and flexibility
• Strong communication skills
• Strong analytical skills
• High attitude towards quality
• Structured, accurate and independent work approach
• Ability to work under pressure
• Perseverance in dealing with open issues
• Willingness to work in an international environment / cultural sensitivity 
• Technical education

• Annual bonus
• Fully paid meal vouchers
• Mobile phone also for private use
• Notebook
• Discounts for selected Telekom products
• Supplementary pension saving contribution
• Cafeteria system of benefits/Multisport card
• Sick days
• Sports club & Health days
• Teambuildings, summer & Christmas party
• Opportunities for career growth
• Referral program
• Flexible working time