Sales Process Owner

We are the shared service center of Deutsche Telekom Group. As an efficient and competent partner, DTSE provides services for Deutsche Telekom AG and its subsidiaries across Europe, particularly in the areas of finance, purchasing, and human resources. Now, we are establishing a new Commercial Management division to further drive growth with our proven solutions – inside the Telekom Group, and in the external market.

What will be your key responsibilities:

As Sales Process Owner, you’ll oversee and continuously improve our sales process and CRM landscape, transforming workflows, data, and governance into a seamless sales ecosystem.

  • Own and manage our CRM landscape by ensuring its functionality and usability, aligned with our evolving business needs
  • Shape our sales processes by defining, enhancing, and enforcing standards that keep everything transparent and up to date
  • Ensure data quality and meaningful reporting on accounts, contracts, and pipeline
  • Oversee essential operational workflows such as signing and documentation to keep them efficient and accurate
  • Empower our teams through training and continuous enablement on CRM tools, workflows, and governance

We work in a HYBRID STYLE of working with the possibility of working from home , but twice a week we meet in the office in Košice or Bratislava for meetings.


The published salary is the minimum possible offer.

The starting salary may be higher depending on the extent of fulfillment of the employee's requirements (education, language skills, required practice, personality assumptions and skills).

What experience should you have:

  • Bachelor’s or master’s degree in Business, IT, Data Analytics, or a related field
  • 3+ years of experience in IT Consulting, Data Analytics, Sales Operations, or similar roles
  • Strong analytical skills with the ability to translate business needs into system requirements
  • Experience in CRM systems & sales processes (e.g., Salesforce, HubSpot, PEGA)
  • High attention to detail & ownership mindset, striving for continuous improvement
  • Familiarity with data visualization tools (e.g., Power BI, Tableau) is a plus

What do you get in return:

  • Annual bonus
  • Fully paid meal vouchers
  • Mobile phone also for private use
  • Discounts for selected Telekom products
  • Supplementary pension saving contribution
  • Cafeteria system of benefits/Multisport card
  • Sick days
  • Sports club & Health days
  • Teambuildings, summer & Christmas party
  • Opportunities for career growth
  • Referral program
  • Flexible working time

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